HarmonyERP helps your company to reduce procurement costs, improve your processes and increase your productivity. In this way, companies optimize their sales processes, increase customer satisfaction and improve sales performance.
The Sales-CRM module aims to manage the company’s sales and customer relations. This module covers basic topics such as customer relationship management, sales management, proposal and order management. It also includes functions such as customer analysis, marketing campaigns, sales performance monitoring and reporting. In this way, companies optimize their sales processes, increase customer satisfaction and improve sales performance.
- Quick and easy to prepare proposals
- Potential (opportunity) customer management
- Ability to create a linked price list
- Ability to create campaign price list
- Bid and order based cost and profitability calculation
- Detailed pivot report
- Internal task tracking and interview follow-up
- Customer service follow-up operations
- Configurative order entry
- Web sales transactions
Increase Customer Satisfaction
With sales module solutions, I can handle all processes without wasting time. I always keep an eye on my offers that do not turn into orders with instant e-mail notifications. Every conversation I have with customers until the shipment process is recorded and easy to report.
We rely not only on our content but also on our quality consultancy and support processes. This basic understanding shows our service quality.
Our consultants act like business personnel and analyze all processes of the business in detail. After the analysis, they prepare a special training program for the enterprise and implement the training program.
The trainings continue with our trainers who have mastered HarmonyERP modules, providing training to the relevant departments in accordance with their processes and activating the demo usage screens.
Transition to the live system is made after the detailed training is completed and additional developments compatible with the company processes are completed. In this process, the company can receive instant telephone support from our training and consultancy unit and on-site service in the specified period.
After the companies complete the trainings, the ERP system is kept live and in use with instant support, telephone connection, on-site visits in accordance with the support agreement made with the company.
In line with the demands of the enterprise, we apply the processes required by the enterprise to the company system after testing processes on HarmonyERP with our experienced analysts.
